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Communications workshops

Communications workshops

Effective communication: Developing assertiveness for personal and career successimagesJM28O4RX

The ability to communicate effectively and assertively is the key to personal and career success. It is a skill that can be developed and improved upon, regardless of your ‘go-to’ communication style.

In this workshop you will learn:

  • Why effective communication is important and how it will improve your life, build your confidence, and earn you respect.
  • How to improve communications with your partner, family, friends and colleagues.
  • Practical tips on how to be more assertive in your work and personal life.
  • Strategies for having difficult conversations and dealing with conflict.
  • How to stand up for yourself and your point of view while respecting the rights and beliefs of others.
  • The four styles of communication and where your style fits.
  • Why assertiveness is more effective than aggressive, passive aggressive, and passive communication.
  • Verbal and non-verbal communication skills.
  • How to work with people, not against them.

There is also the opportunity to discuss real-life scenarios and examples.

 

Improving communications for business successPromotion

Regardless of the type of business you run or the organisation you work for, good communication with staff, customers and stakeholders is a vital, but often under-valued key to success.

Don’t let poor communication be your undoing.

Learn:

  • Why effective communication is the key to business success (regardless of the company size).
  • How improving business communication can increase profits.
  • Why knowing your audience is key.
  • How to develop your key messages and communicate them effectively with customers, stakeholders and the community.
  • The importance of building and maintaining relationships.
  • How to make word of mouth work in your favour.
  • Why proofreading is essential.
  • How to choose the promotional medium that’s right for you.
  • The importance of strong internal communications with staff.

 

Networking: How to build relationships of influence

Who you know is often as important as what you know for career and business success – particularly in regional areas. Yet many people cringe at the very thought of networking and are unsure of how to make it work in their favour.

This workshop will help you overcome the doubt and teach you how to:

  • Network with confidence.
  • Build relationships of influence.
  • Identify the people you want to connect with.
  • Use your relationships to your advantage.
  • Develop and deliver your elevator pitch.
  • Listen actively and ask engaging questions.
  • Think broadly to identify networking opportunities.

 

When things hit the fan: Crisis communications

How you communicate in a crisis, or when delivering bad news, can often make or break a business. Ignoring the problem won’t make it go away.

In this workshop you will learn:

  • The value of effective, timely, transparent communication.
  • Proactive versus reactive approaches.
  • How to manage reputation and maintain trust.
  • The importance of knowing your audience and tailoring your message to suit.
  • The empathy effect.
  • How to manage the angry mob.
  • How to engage the media.

 

Media matters 101

The media can be your friend or foe, depending on how you engage with it. Learn the tricks of the trade and how to protect and promote your business, while giving journalists what they want. Topics covered include:

  • How journalists and the media work (print, TV, radio, online).
  • How to get your message heard – for free!
  • The dos and don’ts of engaging the media.
  • Interview techniques.
  • The basics of media release writing.

 

Know your audience: Community engagement

Whether you’re communicating with colleagues, family, or friends; delivering a presentation or speech to a community group; or writing an article or report for publication – knowing your audience and tailoring your message to suit is absolutely key.

In this workshop, you will learn:

  • What knowing your audience means and why it is vital.
  • How to tailor your message and why different strokes suit different folks.
  • How to pick your mode of engagement and the most effective presentation style.
  • How to manage the angry mob.
  • The do’s and don’ts of effective and engaging communication.

 

Don’t shoot the messenger: How to have difficult conversations

Difficult conversations are a part of life, no matter how hard you try to avoid them. Develop practical skills to help navigate these conversations in a calm, assertive and effective way.

You will learn about:

  • How to be assertive and work with people, not against them.
  • Strategies for success when delivering a negative message.
  • Controlling your controllables.
  • Accepting conflict.
  • Giving and receiving feedback in a calm, rational, and direct manner.
  • How to move forward following a difficult conversation.

 

Attention please: How to deliver engaging presentations

Even the most boring of topics can be made engaging with the right presenter delivering the right presentation. Learn how to hold the attention of your audience and make your presentation connect.

Topics covered include:

  • Making the connection – how to connect with your audience.
  • The importance of knowing your audience and tailoring your message to suit.
  • Verbal and non-verbal skills for success.
  • The power of the presenter: Why delivery is as important as content.
  • How to choose your presentation mode.
  • The importance of fine-tuning and feedback.

 

Scared to death: Public speaking for the terrified

According to the old cliché, public speaking is scarier than death. For many people this rings true, but it need not be this way.

Learn the tips and tricks to make public speaking a little less daunting. This workshop covers:

  • How to manage nerves.
  • Practical tips and strategies for success.
  • Verbal and non-verbal communication skills.
  • How to deliver engaging presentations.
  • Tailoring your approach.
  • Fake it ‘til you make it.
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