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Focus on the outcome, not the problem

I speak a lot about mindset in most of my workshops.

Whether it’s removing roadblocks, choosing happiness, overcoming self doubt, dealing with challenges, losing weight and getting fit, or communicating more effectively – your mindset can make or break you.

Five things I know about communicating with a Gippsland audience

I often speak with my consulting clients about the importance of knowing their audience and communicating in a way that connects with these people.

Although the principles of good communication are the same everywhere, the audience you’re trying to reach should influence what your message is, how you deliver it, and the medium you use.

Here in Gippsland – a rural region experiencing significant challenges and change – my experience shows there’s a particular style of communication that connects.

Here are my five top tips:

1. Use plain speak – no corporate waffle or jargon. Say what you mean.

2. Don’t try to spin bad news or a negative message into a positive one. Gippslanders can smell BS a mile away. Tell it like it is. Be clear and direct. They may not like your message, but they’ll respect your honesty.

3. Be empathetic. Put yourself in their shoes and acknowledge the challenges facing the region. Empathy is everything.

4. Don’t make promises you can’t or don’t intend to keep (Gippslanders have heard it all before and have a low tolerance for grandstanding).

5. Face-to-face communication is important. You’ve got to get amongst the people. Build relationships, go to community events, speak with service clubs, walk the streets. Make a connection and your message is more likely to be heard.

For advice on how to make your message connect, contact me at

Leah Mether is a communications specialist and Director of Methmac Communications. She is also a proud Gippslandian and has extensive experience working with clients across a wide range of industries in the region.

#communication #regionalvictoria #proudgippslandian #gippsland

Why great leaders must be great communicators

You can’t be a great leader without being a great communicator, and you can’t be a great communicator without a high level of emotional intelligence.

What were once considered ‘soft skills’ are now recognised as the keys to effective leadership.

What do you stand for?

Where’s your line in the sand? What do you stand for?

One of the big picture concepts I speak about in my effective communication workshop is the importance of knowing the answer to these questions.

It’s hard to know when to stand up, if you don’t know what you stand for.

The answer is different for everyone. Everyone has their own values and beliefs and what is true for you may be very different to what is true for me.

But being clear on your personal deal breakers is important. It helps you know when to be assertive and when to let something go through to the keeper.

One size does not fit all: Why the best communicators tailor their approach

Communication is all about perception. What you say is not necessarily what someone else hears and how you intend for your message to be heard is not necessarily how someone will take it.

How someone hears your message will depend on their own communication style, personality, preferences, experience, knowledge, emotional intelligence, mindset and much more.

That’s why self-awareness and interpersonal skills are so important; as is understanding no-one else thinks exactly like you.

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